Where's your game?

We know you can’t wait to get your hands on it.

Where is my order?

Most orders ship out in 2–4 business days (Mon-Fri). Once it's shipped out, you will get a shipping confirmation with tracking.

How long will it take for my order to arrive?

Domestic shipments usually arrive in 7–10 business days.

How do I get a tracking number for my package?

You should receive an email from Ridley's Games with the tracking number of your shipment once it is on its way. If you have not received an email, please write to us with details of your order.

Do you ship internationally?

No, sorry. At this time we do not ship to international addresses. We also cannot accept orders placed on credit cards with international billing addresses.

How much does shipping cost?

If your order amount is $30 or more (after any discounts and before tax), then your ground shipping is free! Hoorah!

Ground shipping is $5.00 for all orders up to $30.

No express shipping is available. We cannot ship to PO Boxes. Shipping is temporarily unavailable to Hawaii and Alaska.

Do you charge sales tax?

Ah, that pesky stuff. Orders shipped to addresses in states that require sales tax will have the prevailing sales tax rate for that state.

Returns & Refunds

We’re confident that you’ll love what you get, but if for any reason you’re not happy, then you may return it up to 30 days after receipt. Please send your return to:

Hachette Book Returns Warehouse
322 South Enterprise Blvd.
Lebanon, IN 46052

Make sure you include the original order number so we know who you are! Please note that you are responsible for the return shipping costs. Once your return is received, a credit will be issued to the credit card used for payment of the original order. Shipping charges will not be refunded. Refunds typically take two weeks to process but may take longer during exceptionally busy times. Oh! And definitely hang on to your return tracking number so you can confirm your order has made it back to the warehouse.

We cannot accept exchanges at this time.

What if my item is damaged?

Uh-oh! Please call us immediately at 1-800-759-0190 if you receive a damaged or defective item and we will process a claim and/or send you a replacement. We must be informed within 48 hours of delivery of the damaged goods or we cannot process a claim. Hold onto all packaging materials and the item until further notice. The carrier may need to inspect the package if a claim is filed. Always inspect all deliveries immediately upon arrival.